OH
Services

The routines I ran by hand for thirty years now run themselves.

Not an agency: a tourism and hospitality professional who codes. I analyse one task your office repeats every day, automate it without starting any new subscription, and teach your team to run it without me.

Where I work

Based in Bolzano. On-site or remote — Google Meet, Microsoft Teams, GoToMeeting.

The evidence

How I can tell you it works.

Two automations in production, running every day. Client names never appear on this site — the numbers do.
Zero differences against the manual method, verified before going into production.
Acceptance test, daily accounting automation
~170 hours/year

Daily accounting

A 20–30 minute daily routine now runs alone at a fixed time — zero transcription errors, ~170 hours a year returned to the team.

~65–75 min/day

Overnight workflow

Every morning at 07:00 the right messages reach the right people — without anyone writing them. ~65–75 min/day saved, ~45 working days per year.

  • +Tested across dozens of scenarios — missing data, typos, different ordering — on copies of the files, never on live data.
  • +The overnight flow has been live since June 2026: it runs every morning, with nobody needing to be there.
  • +Every run leaves a log: you always know who received what.
What I do

Two doors, one way of working.

Everything starts from the same place: one task somebody in your office repeats every single day.
01

Make the operations run themselves

Repetitive back-office work — cash, reports, recurring sends — starts on its own at a fixed time, with nobody needing to be there. When it needs to go further, it becomes an app cut to how your property actually works.

  • Cash, POS and closings rebuilt by replicating your old procedure exactly
  • Overnight reports and messages to the right department, at a fixed time
  • Invoice / delivery-note reconciliation and purchase costs extracted on their own
  • Wherever there is artificial intelligence, there is a draft to approve first
02

See clearly in the numbers

From supplier delivery notes to the dashboard: food cost, purchasing, revenue and labour cost under control in real time — plus the revenue strategy of someone who ran those departments for thirty years.

  • End-to-end BI in Power BI: extraction, data model, executive dashboards, forecasting
  • Live F&B food cost and supplier prices
  • Management control and labour cost, without an in-house controller
  • Revenue: pricing, segmentation, channel mix, occupancy / ADR / RevPAR forecasting
  • Reorganisation and supervision of hotel departments
The method

In every project, always these four things.

Process analysis

01

Understanding where and how every figure is born, and how you actually do it today. Often harder than the code — and it is the part that carries the value.

Automation with no new subscription

02

Where the Excel you already have is enough, we work there. Where a real app is needed I build it, and it stays yours: accounts in your name, no subscription starting. Rigorous tests on copies: live data is never touched until the results match the manual method.

Training

03

Half a day, so your team can read the messages, approve the drafts and use the override files. After that, they run it.

If you would rather learn it yourself, there is the course

Support

04

I maintain the automation when the management system or the report changes. Day-to-day corrections your staff makes itself, in a plain text file, with nothing to recompile.

No surprises

What I don't ask of you.

  • ×I don't ask you to change your management system.
  • ×No new subscription starts: what we build is yours, with the accounts in your name.
  • ×No live data is touched until the figures match the manual method exactly.
  • ×You don't sign a six-month project: we start from a single task.
Questions

The questions I always get asked.

What does it cost?

It depends on the process. In the 30-minute call I tell you whether the time saved justifies the work; if it doesn't, I say so and that's the end of it.

Do I have to buy new software?

No new subscription. Where the Excel you have is enough we work there; where a real app is needed I build it and it stays yours, accounts in your name. What I will not do is add one more thing for you to renew every year.

What if the artificial intelligence writes something silly?

Wherever there is AI there is a draft to approve before anything is sent. The person stays inside the process, always.

If something changes, do I have to call you back?

Day-to-day corrections your staff makes in plain text files, with nothing to recompile. When the management system or the report changes, I fix the automation.

Where does my data end up?

Where it already is: the automation runs on your own tools and leaves a log of every run. During development we work only on copies.

The filter

I don't work with everyone.

It works well if

You have a precise daily routine, and someone in-house willing to learn it.

I'm not the right person if

You're looking for a finished product to install next week. Here we always start from the analysis of your process.

Adoption

Adoption goes through training.

Your team has to learn to run the system anyway: half a day is enough to read the messages, approve the drafts and use the override files. That training path can often be financed — we check together, case by case, whether your property qualifies.

Next step

A demonstration is availableon request.

Client names never appear on this site, for confidentiality — but the system can be seen running. Bring me one task your team redoes every day: in 30 minutes I'll tell you whether it can be automated, and if it isn't worth it, I'll tell you that too.

Or book a call directly
30 minutes · Google Meet · no obligation